Refund policy
Last updated: September 11, 2026
Our Policy
We want you to be happy with your order, but because of the nature of our products, we do not accept returns or offer refunds for change of mind, incorrect selection, personal preference, or simply no longer wanting an item. Please review product photos, descriptions, and sizing details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact us within 30 days of delivery at lorenzo@snlwholesale.com with your order number and photos of the issue. We'll review your request and offer a replacement, exchange, or refund as appropriate.
Exceptions
Final sale items, gift cards, and any item marked as non-returnable at checkout are not eligible under this policy.
Refunds
If a refund is approved, it will be issued to your original payment method. Please allow time for your bank or card issuer to process it.
Your Rights
Nothing in this policy limits any rights you have under applicable consumer protection law that cannot be excluded by agreement.
Contact Us
Questions about a return or refund? Email lorenzo@snlwholesale.com or call +1 256-797-1592.
